Shipping policy

SHIPPING DELIVERY POLICY

Last updated July 25, 2026

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://www.livoncoffee.com/policies/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free standard delivery shipping on Orders of £25 or more.

Shipping Fees

We also offer shipping at the following rates:

Royal Mail Tracked 48
2-3 Business Days
Order value Delivery charge
Up to £24.99 £1.99
£25.00+ £0

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

Once your order is packaged, we will send an email with your tracking information

HOW IS MY SUBSCRIPTION FULFILLED?

If you are buying a subscription then we will deliver on: On the cadence you select at checkout — weekly, fortnightly, or every 4 weeks. Your next dispatch date is shown in your account, and we send a reminder email three days before each shipment.

Subscription orders are sent on the cadence you choose at sign-up. UK Tracked 48 delivery is included free of charge on every subscription shipment, regardless of order value. You can pause, skip, or cancel your subscription at any time from your account - no fees, no notice required. Payment is taken automatically on the dispatch date using the card on file.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://www.livoncoffee.com/policies/refund-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by: